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How bloxytrades Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, fund it through PayPal, Venmo, or Play+, and move through our lobby — and what we do with it.

PayPal & Venmo data handlingAccount security practicesCookie controlsData retention policyYour right to request access
bloxytrades How bloxytrades Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to review the data we hold on your account, request a correction, or ask us to delete information, our support team is the right starting point. You can reach us through live chat inside your account dashboard, by emailing our privacy address directly, or by using the in-app help form on mobile — all three paths route to the same team that handles account and data requests.

Team online

Live Chat

Open your account dashboard and tap the chat icon. A support agent will pull up your account and handle your data request directly in the same conversation.

Email Privacy Team

Send your request to our privacy email address listed at the bottom of this page. Include your registered email so we can verify your identity before acting on any request.

In-App Help Form

On mobile, go to Account Settings, then Help, then Submit a Request. Choose the data privacy category and describe what you need — responses go to your registered email address.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We use SSL encryption across every page of our platform, including the cashier where PayPal and Venmo transactions are processed. Account passwords are hashed and never stored in plain text. We keep your personal data only as long as your account is active or as long as applicable state law requires us to retain records — after that, data is deleted or anonymized. Players in Columbus and Charlotte who contact us about data access receive a written response confirming what we hold, and we aim to complete those requests within the timeframe required by applicable law.

Encryption in Transit

Every session on bloxytrades runs over SSL. That covers your login, your cashier page, and any page where your account details are displayed or submitted.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how our lobby performs. You can manage or decline non-essential cookies through the cookie banner on your first visit.

Retention and Deletion

Account data is kept for as long as your account is open and for any additional period required under applicable state regulations. Once that window closes, we delete or anonymize the record.

Third-Party Processors

PayPal, Venmo, and Play+ process payments under their own data agreements. We share only the minimum data each processor needs to complete your transaction — nothing beyond that.

Common Questions About Your Data and Rights

The questions below cover what real account holders ask us when they want to understand their data rights, how cookies work on this platform, and how to request changes to the information we hold.

We collect your name, email, date of birth, and identity verification documents. We also receive transaction references from PayPal, Venmo, or Play+ when you make deposits — not your passwords or PINs.

Yes. Submit a data access request through live chat, the in-app help form, or our privacy email. We verify your identity first, then provide a summary of the data tied to your account.

We retain records for the period required under applicable state law. After that legal retention window closes, your personal data is deleted or anonymized — we don't keep it indefinitely.

We use session cookies for login continuity and analytics cookies to track lobby performance. Non-essential cookies can be declined through the cookie banner that appears on your first visit to the site.

No. We do not sell your personal data. Payment processors like PayPal and Venmo receive only the minimum data needed to complete your transaction, under their own published privacy terms.

Contact us through live chat in your account dashboard, the mobile in-app help form, or by emailing our privacy team. Select the data correction or deletion category and we'll confirm next steps.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.